FAQ
With a little Imagination there is no limit!
Do you sell to individuals or the general public?
No we deal with businesses, organisations, community organisations and teams who buy bulk quantities.
We only sell to individuals if they want to buy bulk quantities
e.g. 50 caps or 1000 plastic pens, or 500 rulers or 50 t-shirts.
Lead-times
How long do orders usually take?
This varies for most products, e.g. embroidered caps take 2 – 3 weeks from artwork approval.
Most products take around 3 weeks from artwork approval.
Metal Keyrings take around 6 weeks
What is meant by artwork?
Finished artwork is an exact copy of the print or decoration that will appear on the product you require this may be a film positive or negative. This depends on the type of product and decoration method being used.
The artwork in where applicable must be colour separated, to be considered finished artwork. A.ABOUT FACE Promotional Products can take of artwork for you and you will get an artwork approval sign off before any print or decoration commences.
What is meant by how many print colours?
Depending on your logo and how many colours are in your logo e.g. if your logo is green and yellow then that is a two colour print. Some products can only be printed in one colour.
In some cases where there is shading in the logo this may be counted as another colour depending on the printing process used for that particular product.
Are all the products available displayed on this website?
No the products displayed on the website are an example of the products available there are thousands products available basically anything that can be printed, etched, engraved or embroidered can be used as a promotional product.
If we require product/s that are unusual can you help us with that?
Yes just contact our staff and they will assist you in finding the right product to meet your needs.
Products can also be made completely to your specifications (quantity restrictions may apply)
If we have an event can you help us with suggestions as to what products would be suitable?
Yes definitely contact A.ABOUT FACE Promotional Products and we would be happy to assist you.
Indent orders
What is indent?
Indent is the term the industry uses for Customer Factory Orders (CFO), developed and produced especially for you in our offshore factories. Using Indent for the production of stock items gives you huge savings, particularly if you plan ahead. Or use the vast array of colours, fabrics and decoration options available to create your own unique style!
Create a truly unique look....
Choosing to go with CFO opens the door to a huge range of decoration features and techniques not available with stock product. Modify any Legend or Great Southern design to suit your own requirements and be ahead of the game by using the latest innovative techniques, combined with latest fashion trends.
The range of fabrics available gets bigger by the day, so whether you're after a quality, heavy brushed cotton, reflective piping, mesh PVC trim or twill, we can turn your fantastic ideas into reality.
With no restrictions on decoration area, treat the whole product as your canvas! What about buckle and button embossing? Not to mention peak decoration, 3D embroidery, applique, printing, and much, much more!
HOW DOES IT WORK? 
You can go for the traditional look and place your logo front and centre of the cap, or go Indent and explore the myriad of other options. Specialised decoration techniques will enhance your design and make your cap a real head turner!
Design...
We've got a fabulous team of truly talented designers who can take a current trend and give it that unique twist. Almost anything's possible when you combine our specialised knowledge with our wealth of experience in design and innovation.
Work with us, and we'll create something truly special.
You'll be amazed at what can be achieved with just a little bit of imagination!

Finished product
From first design right through to final production, you'll watch your product come to life. And with our expert team on hand every step of the way; you'll be delighted you went Indent!